Bad Software: What To Do When Software Fails.

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Bad Software Bad Software is a book about getting your money's worth when you buy computer software. We wrote it to help you get a refund, support, or compensation for significant losses caused by defective software. Bad Software will help you explore your legal rights. We spend more time suggesting ways to negotiate with publishers than sue them, but if they won't play fair, you can make them wish that they had.
Testing Computer Software Testing Computer Software is a pragmatic introduction to software quality control and currently the best seller in the field. Winner of the Award of Excellence in the Society for Technical Communications' Northern California Technical Publications Competition.

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The articles at this web site are not legal advice. They do not establish a lawyer/client relationship between me and you. I took care to ensure that they were well researched at the time that I wrote them, but the law changes quickly. By the time you read this material, it may be out of date. Also, the laws of the different States are not the same. These discussions might not apply to your circumstances. Please do not take legal action on the basis of what you read here, without consulting your own attorney.
Questions or problems regarding this web site should be directed to Cem Kaner, kaner@kaner.com, P.O. Box 1200, Santa Clara, CA 95052.
Last modified: October 12, 1998. Copyright © 1997-98, Cem Kaner. All rights reserved.